Terms & Conditions


Welcome to Orange and Orchid (https://www.orangeandorchid.com). By using the services of the website, you are agreeing to all the Terms and Conditions listed below. The conditions are applicable on your visit to the website Orange and Orchid or use of any service or purchase of any product from Orange and Orchid; hence you are advised to read this Agreement carefully. Orange and Orchid solely reserves the right to accept, reject and remove users from registrations on the website and related web assets without stating any reason thereof. We will not be liable if for any reason this Website is unavailable at any time or for any period. We reserve the right to restrict access to some parts or this entire website. Orange and Orchid reserves the right to update or modify these terms and conditions at any time without prior notice.

License & Site Access

Orange and Orchid does not permit copying or downloading of any kind of content (text, graphics, clip arts, icons, images, audio clips, videos or software) and these are solely owned by Orange and Orchid. Any unauthorized use of the content of the website by you shall cease the permission granted to you by Orange and Orchid & result in appropriate action. Uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment will not be accepted and will be subjected to appropriate action. Orange and Orchid and related web assets on third parties may include links to third party websites that are controlled and maintained by others. Any link to other websites or any other destination on the internet or mobile is not an endorsement of such websites or destination and Orange and Orchid or its properties are not liable for the content or availability of any such sites. Unauthorized use of Orange and Orchid may give rise to a claim for damages and/or regarded as a criminal offense resulting in appropriate legal action.

Account & Security

On registering with Orange and Orchid directly or through any authorized third parties as engaged by Orange and Orchid, you become a registered member of Orange and Orchid and hold an account on the website which represents that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You are solely responsible for maintaining the confidentiality of the account and the password. If you have supplied us with your correct email ID then you will receive your order details via email. You solely own the rights of the account. Orange and Orchid will not be responsible for any misuse of account. Any account activity found violating the polices of Orange and Orchid will stand cancelled and may result in termination of your account/ membership.

Trademark & Logos

The trademarks, logos and service marks displayed on Orange and Orchid are registered trademarks of Orange and Orchid, its affiliates and other respective third parties. Nothing contained on Orange and Orchid should be construed as granting any license or right to use any trademarks without the prior written permission of the website owner.

Membership Eligibility

Persons who cannot enter into legally binding contracts in accordance with the provisions of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not entitled to use Orange and Orchid. Persons under the age of 18 years but above 13 years of age (“Minors”) may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. If the Minor’s age is below that of 18 years, only the Minor’s parents or legal guardians can transact on behalf of such Minors, provided that their parents/ guardians are registered users. Minors are prohibited from purchasing any material. The Site is freely accessible to the End User, however; the End User will have to register with Orange and Orchid and create their individual registration account prior to any purchase of products. All registration information must be correct, complete and promptly updated by the End User.

Pricing & Offers

We strive to provide accurate product and pricing information, but some technical or or typographical errors may occur. In such an event Orange and Orchid reserves full rights to cancel such your order(s). Our offers/discounts are not sitewide and they are valid only for a limited period. We are not responsible for validity of coupon codes and availability of offers displayed on third party websites.


Orders once placed at orangeandorchid.com cannot be cancelled.


You can return the product to us within 10 days of purchase. We accept returns only if you have received a defective item or a wrong Product as of now. We do not accept normal returns. If you need an exchange of same product which has been returned as said above, then we will arrange for a replacement only if the same product is available in stock. Or else we will Refund the order amount to your bank account. In returns, the goods should be in its original packing condition as received along with all the accessories (clips, tags, buttons, laces, etc.). Worn or damaged goods will not be accepted. Make sure you send the original invoice as well the “proof of dispatch” issued by our logistics partner for processing the Refund.


All refunds will be directly credited into your bank account associated with the debit card, credit card or net banking account used for online purchase at orangeandorchid.com. Else if you have ordered using cash on delivery then please contact our customer care and provide your bank details to provide refund. Refund amount may take 2 to 10 days to get credited in your bank account from the date of refund approval.


Orange and Orchid, its officers, directors, shareholders, parents, subsidiaries, affiliates, employees, or joint venture partner are not liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages and/or costs of any kind, arising from your use of this website or your breach of these terms.

Limitation of Liability

Orange and Orchid will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Contract by reason of any event or circumstance outside the reasonable control of Orange and Orchid, including (but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Natural calamities.

This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement. We suggest you  take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of destructive nature.

While availing any of the payment method/s offered by Orange and Orchid, Orange and Orchid is not responsible or takes no liability of any kind in respect to any loss or damage arising directly or indirectly to you out of the decline due to:

1. Lack of authorization for any transaction/s,  or
2. Exceeding the preset limit mutually agreed by you and between your "Bank/s" and/or Service Provider/s,  or
3. Any payment issues arising out of the transaction, or
4. Decline of transaction for any other reason/s.


Orange and Orchid does not control, endorse or accept responsibility for any product (including but not limited to product catalogues) or services offered by Third parties accessible through the Website or any Linked sites. Orange and Orchid makes no representations or warranties whatsoever about, and shall not be liable for, the Seller or any such Third parties, their products or services, including representations relating to non-infringement of third party intellectual property rights. Any transactions that you may have with such third parties are at your own risk. The products shall be subject to Seller terms and conditions for warranty, service and maintenance, and Orange and Orchid does not accept responsibility for the same. Orange and Orchid also does not accept any responsibility for the usage of the products by you.

Changes to Terms and Conditions

We may change this Terms and Conditions at any time by posting the revised Terms and Conditions in the “Terms and Conditions” section of Orange and Orchid. The revised Terms and Conditions is effective immediately when posted on this Website. We suggest each user to review the website and the Terms and Conditions periodically to learn of any revisions. Your continued use of Orange and Orchid after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Terms and Conditions. We will never significantly change our policies and practices to make them less protective of customer.